Shipping Policy

1. Shipping Destinations: We currently offer shipping within Canada and to select international destinations. If your country is not listed during checkout, we regret to inform you that we do not offer shipping to your location.

 

2. Order Processing Time: Once your order is placed and payment is successfully processed, our team will begin processing your order. Please allow up to 1 to 2 business days for order processing before shipment. Order processing times may be slightly longer during peak seasons or promotional periods. We appreciate your patience and understanding.

 

3. Shipping Methods: We partner with reputable carriers to ensure your orders' safe and timely delivery. The available shipping methods for your location will be displayed during the checkout process. Please select the preferred shipping method that best suits your needs.

 

4. Shipping Rates: Shipping rates are calculated based on the destination, weight, and dimensions of the items in your order. The applicable shipping charges will be displayed during the checkout process before you complete your purchase.

 

5. Estimated Delivery Times: Estimated delivery times vary depending on the shipping method and the destination of your order. Please note that these times are estimates and not guaranteed delivery dates. Delivery times may be affected by factors beyond our control, such as weather conditions or customs delays. Below are generally estimated delivery times for standard shipping:

• Within Canada: 3-7 business days

• International (select destinations): 4-10 business days

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6. Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and progress of your shipment.

 

7. Customs and Duties: For international orders, please be aware that your shipment may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the recipient's responsibility and are not included in the order total or shipping charges paid to Kebaonish Inc. Customs policies vary by country. We recommend checking with your local customs office for more information.

 

8. Shipping Address: Please ensure the shipping address provided during checkout is accurate and complete. We are not responsible for delays or misdelivery caused by incorrect address information. Please contact us immediately if you need to change the shipping address after placing your order.

 

9. Order Modifications and Cancellations: If you need to modify or cancel your order after it has been placed, please contact us immediately. We will do our best to accommodate your request, but please note that order modifications or cancellations may not be possible if the order has already been processed or shipped.

 

10. Lost or Damaged Shipments: If your order is lost or damaged during transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.

 

11. Contact Us: If you have any questions, concerns, or inquiries regarding our Shipping Policy or your order's shipment, please contact us at:

 

Kebaonish Inc. PO Box 164. 683 York Road. Tyendinaga Mohawk Territory. K0K 3A0 

Email: start@kebaonish.com